DIRECT TO US:

Address:

Level 5, Development Bank of Samoa Building,
Beach Road,
Apia, Samoa

AGM Inquiry

Global:
agm@agmmobile.com
 

B2B Business

Email:
en@agmmobile.com
Skype:
zrzchris@gmail.com
TEL:
86+13925247677
 

Repair request: https://agmtech.de

Online Service

English
Email:
en@agmmobile.com
 
Español
Email:
es@agmmobile.com
 
Русский
Email:
info.ru@agmmobile.com

CONTACT US





Maintenance instructions

1. AGM phones purchased on authorized online stores come with 1 year limited warranty, starting from the day of delivery.
If the product is not damaged by user, we will repair it at no charge, a part of the cost of return shipping will be borne by us.(Freight prepaid. Freight unpaid shipping is not accepted.)
2. If you are unsatisfied with your AGM phone(s) for any reason, you may request a return within 7 calendar days of delivery.

1) Received products that have damage determined to have been caused by the end-user may be subject to denial of the return request.

2) Once your package is received and checked to verify that warranties are still valid, we will issue a full refund or a replacement for all eligible product, if the product is not damaged by users.

3) If the phone is not defective in any aspect, order shipping cost is non-refundable, and the cost of return shipping will be borne by the consumer.

4) Returned product and all accessories must be in good physical condition(not physically broken or damaged) and be new to be eligible for refunds.

3. AGM reserves the right of final interpretation.

Technical Support

Please drop your questions to agm@agmmobile.com.